Getting Help at Home, Made Easy
How long do I have to make home repairs after an insurance claim?
Home repairs should start promptly once your claim is approved. Most homeowner policies set a deadline – often around one year from the claim date – to begin covered repairs. Check your policy or ask your adjuster for the exact timeframe. Waiting too long can jeopardize your coverage, so it’s best to schedule repairs as soon as feasible.
What are the most common home repairs?
Routine fixes span many trades. Common homeowner repairs include plumbing work (leaky faucets, clogged drains), HVAC maintenance/repairs, and electrical work (outlets, wiring). Water damage fixes and pest/termite repairs also rank high. You’ll also frequently see roof repairs (patching leaks or replacing shingles), drywall or paint touch-ups, and appliance or fixture replacements as typical projects.
What payment methods do you accept?
We accept all major payment types. Credit/debit cards (Visa, MasterCard, American Express) are accepted, and many contractors also take checks or cash. For larger projects, we offer financing: we’ve partnered with lenders so you can apply for a home improvement loan or payment plan. (See our [Get Funding] page for details.)
How does Dr Home Fixer choose its contractors?
Every contractor on Dr Home Fixer is a licensed, vetted pro. We partner only with licensed and insured service providers who have proven experience. Before listing, we verify credentials – for example, you can perform a contractor license lookup via our site. This way you know each contractor meets local requirements and our quality standards.
What questions should I ask a contractor before hiring?
Good communication up front is key. Always ask any contractor:
- Are you licensed and insured? This is critical for your protection. (You can verify licenses using our lookup tool.)
- Can you provide references or past examples? Check reviews or photos of similar work to ensure they’ve done quality jobs.
- Will you handle permits? Make sure they will obtain any required city permits for the work.
- What’s the timeline and payment schedule? Get a clear start/end date and payment plan. Reputable contractors won’t ask for full payment upfront.
- Who will do the work? Ask if the person you meet is the one actually on your job site, or if subcontractors will be used.
- What warranties or guarantees do you offer? Confirm any workmanship or parts warranties in writing.
What happens if I’m not satisfied with a service?
Your satisfaction is our priority. If there’s an issue with a repair, contact us immediately. We’ll help coordinate with the contractor to resolve it or arrange a redo. Dr Home Fixer offers a satisfaction guarantee on our listed services, so we work to make it right. You can reach our support team 24/7 at (800) 875-0705 or email info@drhomefixer.com, and we’ll ensure the problem is fixed.
How do I schedule a home repair online?
Scheduling is easy via our website. Click Get a Pro in the main menu and select the service you need (e.g. plumbing, roofing) and your area. Browse the list of local contractors and click on a provider’s listing. Then use the “Send Message” or “Schedule” button on their profile to request an appointment or quote. You can also call our hotline if you need help arranging a repair.
Can I get a free estimate or quote?
Yes. Most contractors listed on Dr Home Fixer offer free estimates for new projects. In fact, many plumbers and home remodelers will provide a no-obligation quote for larger jobs. When you contact a pro through our site, be sure to ask for a written estimate up front so you understand the expected cost before work begins.
Do you offer emergency or 24/7 repair services?
Absolutely. Many of our contractors provide emergency or after-hours service. For example, our site highlights that help is available “day or night”. Dr Home Fixer’s support line is also open 24/7. If you have an urgent issue (burst pipe, power outage, etc.), go ahead and submit a request online or call us immediately – we’ll connect you with a pro right away.
