Have Questions? We’ve Got Answers.
What is Dr. Home Fixer and how does the platform work?
Dr. Home Fixer is an online home services platform that connects homeowners with experienced local contractors and handymen. Just describe your project and our system will match you with licensed, vetted professionals ready to help—whether it’s a minor repair or a full renovation. We even offer AI-powered planning tools and financing options to simplify your home improvement journey.
How do I find and hire a professional through Dr. Home Fixer?
Dr. Home Fixer “connects you with experienced local handymen and general contractors” for any size job. To hire a pro, follow these steps:
- Select a service or request a pro. Choose the type of work you need (for example, plumbing, electrical, roofing) or fill out our “Get a Pro” form with your project details.
- Receive quotes or a consultation. Qualified professionals in your area will contact you with quotes or invitations to schedule a free consultation.
- Compare and choose. Review each professional’s profile, including their qualifications and ratings, then select the one that fits your needs.
Are the professionals on Dr. Home Fixer vetted and licensed?
Yes. Every contractor and handyman on Dr. Home Fixer is vetted for quality. In fact, “we only work with professionals who are properly qualified, insured, and trusted in your area”. This means each pro must have the necessary licenses and insurance for their trade. You can hire with confidence knowing our experts meet these standards.
How does Dr. Home Fixer ensure quality and reliability of services?
We enforce high standards to ensure reliable service. Dr. Home Fixer’s professionals “show up on time, do the job right, and treat your home with respect,” and they provide honest pricing and clear communication. By working with experienced, respected contractors and emphasizing professionalism, we help ensure repairs are done safely and last.
How does Dr. Home Fixer handle my personal data and privacy?
Protecting your privacy is a priority. We only collect the information needed to connect you with professionals (such as contact details and project specifics) and keep it secure. We do not sell your personal data to third parties, and we follow industry-standard security practices. We make it a priority to give you peace of mind about your information.
How can I get help or contact support?
We’re here to help you 24/7. You can call us at 800-875-0705 or email info@drhomefixer.com for assistance – our contact information is prominently listed on the site. We also have a live chat feature on the website for instant help with any questions. No matter your question, our support team is ready to assist you with finding the right solution.
Do I need to create an account to use Dr. Home Fixer?
No account is needed just to browse services or explore contractors. However, to request quotes, schedule a service, or communicate with pros, you’ll need to create a free account. It’s quick, secure, and helps ensure a better user experience on both ends.
What types of services does Dr. Home Fixer cover?
We cover a wide range of home services—from electrical and plumbing work to general repairs, painting, roofing, renovations, and more. Whether it’s a small fix or a major upgrade, Dr. Home Fixer connects you with professionals who specialize in what you need.
Is there a fee to use Dr. Home Fixer?
Using the Dr. Home Fixer platform to request quotes or connect with pros is free. You only pay the contractor for the work agreed upon. There are no hidden charges for homeowners or guests using the site to find services.
How does Dr. Home Fixer ensure safety during home visits?
We prioritize your safety by working only with licensed, insured, and background-checked professionals. You’ll also receive confirmation and job details ahead of time, and we recommend following basic safety measures during any service appointment.
Can I book emergency or same-day services?
Yes, in many cases. Depending on contractor availability in your area, you may be able to book urgent repairs or same-day service through the platform. Just indicate the urgency in your request form and our team will do its best to prioritize it.
Can I use Dr. Home Fixer on mobile?
Absolutely. Dr. Home Fixer is fully responsive and works seamlessly on smartphones, tablets, and desktop devices. You can submit repair requests, chat with pros, or browse services while on the go.
